CAIB
Canadian Accredited Insurance Broker (CAIB)
The Canadian Accredited Insurance Broker (CAIB) program is a national, professional designation program that's provided by the Insurance Brokers Association of Canada (IBAC). If you’re employed by an IBABC-member brokerage, completion of all four CAIB courses will earn you a CAIB designation.
Successful completion of the CAIB 1 course (or the Fundamentals of Insurance course) AND the Council Rules Course will qualify you for a Level 1 General Insurance Salesperson's License in British Columbia. This includes the ability to sell ICBC’s Autoplan.
View a point-by-point comparison of Fundamentals of Insurance and CAIB 1.
The CAIB courses/exams can be done in any order, but we recommend you start with CAIB 1 and work your way up.
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| Textbook | Study Options | Exam Information | Licensing Qualifications |
| CAIB Designations | CAIB-Graduate Courses | FAQs | |
CAIB Textbooks |
You should study from the current version of a CAIB textbook. The current editions of the CAIB textbooks are shown in the following table:
| CAIB Textbook | Current Edition |
| CAIB 1 | 2011 |
| CAIB 2 | 2010 |
| CAIB 3 | 2013 |
| CAIB 4 |
2012 |
The fee for each CAIB textbook is:
- $315 for IBABC members*
- $415 for non-members
*IBABC-member price is only applicable to those employed by a brokerage that’s a member in good standing of IBABC.
To order a CAIB textbook:
- Download and complete the CAIB Registration Form. Submit via email to the contact information shown on the form.
All textbook sales are final – no refunds, no exceptions.
Textbooks are shipped to your brokerage address. If you’re employed by an IBABC-member brokerage and want your textbook sent to your home address, you must have your manager email us to confirm your employment.
Study Options |
Study Option 1 – Textbook Only
You can register for textbook-only at any time by simply ordering a CAIB textbook. Each textbook comes with a study guide, resource guide and practice exam.
The fee for each CAIB textbook is:
- $315 for IBABC members*
- $415 for non-members
View instructions on how to order a CAIB textbook.
When you enroll in the textbook-only option, you’re NOT automatically enrolled for an exam sitting. You must register and pay separately for the exam. View information on how to register for a CAIB exam.
Study Option 2 – Online CAIB Exam Preparation Course
Our Online CAIB Exam Preparation Courses are available to all CAIB students. They provide convenient and flexible study support.
The fee for each Online CAIB Exam Preparation Course is:
- $49 + GST for IBABC members*
$99 + GST for non-members
The course includes 12 weeks' access to:
- Weekly study schedule
- Study tip videos
- Pre-recorded multi-media presentations
- Online discussion forum
- Progress quizzes and a practice exam
- Online flashcards
When you enroll in the CAIB Exam Prep course option, you must purchase a textbook and register for the exam separately. View information on how to purchase a textbook and register for an exam.
Register now for an Online CAIB Exam Preparation Course.
Study Option 3 - Online 1-week Immersion Course
In partnership with Ensure Training and Education Ltd., IBABC offers a five-day, instructor-led online course for CAIB.
CAIB 1:
- Monday, February 12 to Friday, February 16, 2024 from 9:00 a.m. - 2:30 p.m.
(Registration deadline is February 2, 2024) - Monday, May 13 to Friday, May 17, 2024 from 9:00 a.m. - 2:30 p.m.
(Registration deadline is May 3, 2024)
This course comes with a success guarantee – if you don't pass your CAIB exam within one month of completing the course, you may retake the course at no charge. Exam re-write fees still apply.
The fees for the Online CAIB Immersion Course are:
- $895 for IBABC members*
- $995 for non-members
- $584 course only - no textbook
*IBABC-member price is only applicable to those employed by a brokerage that’s a member in good standing of IBABC.
Immersion students must register and pay for the online CAIB exam separately.
The course includes:
- Intensive classroom instruction
- In-class polls, quizzes, study notes, online flashcards, practice exams
- The textbook (mailed to you before the course starts, we recommend you read the textbook prior to the course)
If you already have a current version of the textbook, we’ll deduct the textbook fee from your course fee.
Cancellations after the registration deadline are subject to a $75 administration fee.
Course fees only are refundable up to registration deadline. Textbooks are non-refundable.
The final exam is NOT included in the online course fee; you must register for the exam separately.
To register for the Online 1-week CAIB Immersion Course: Download and complete the CAIB Registration Form. Send it as an email attachment (scanned PDF) to the contact information on the form.
Study Option 4 – Immersion Course
Due to the Coronavirus outbreak, our CAIB Immersion courses are cancelled until further notice.
View Full Details of the CAIB Immersion Course
Study Option 5 – Online CAIB Courses
In partnership with Ensure Training and Education Ltd., IBABC is now offering the following online evening courses for CAIB:
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Each online CAIB course requires a minimum of 7 students registered to proceed.
The course includes:
- Intensive classroom instruction
- In-class polls, quizzes, study notes, online flashcards, practice exams
- The textbook (mailed to you before the course starts; we recommend you read the textbook prior to the course)
If you already have a current version of the textbook, we’ll deduct the textbook fee from your course fee.
Cancellations after the registration deadline are subject to a $75 administration fee.
Course fees only are refundable up to registration deadline. Textbooks are non-refundable.
These courses come with a success guarantee – if you don’t pass your CAIB exam within one month of completing the course, you may retake the course at no charge.
The fees for the Online CAIB Courses are:
- $895 for IBABC members*
- $995 for non-members
- $584 course only - no textbook
*IBABC-member price is only applicable to those employed by a brokerage that’s a member in good standing of IBABC.
Your final exam is NOT included in these fees; the exam must be registered and paid for separately.
To register for an Online CAIB Course, download and complete the CAIB Registration Form. Send it as an email attachment (PDF file) to the contact information on the form.
Click here for CAIB exam information and registration.
Other than Ensure Training and Education Ltd., IBABC does NOT endorse and is NOT affiliated with any private institutions that offer insurance education. You should research education providers carefully to make sure you get the best education possible.
CAIB Exams |
A CAIB exam is an online 3.5-hour exam.
CAIB 1, 2 and 3 exams are made up of multiple-choice, definitions and short-answer questions. The CAIB 4 exam is made up of short-answer questions.
A minimum grade of 60% is required to pass a CAIB exam.
Exam fees:
- First-time CAIB exam-only is $395
- CAIB exam re-writes is $195
Important Notes:
- To be treated as a "rewrite" you must register within one (1) year of your previous attempt. All exams scheduled (or reregistered for) after one year are treated as “first-time” exams and are priced accordingly.
- Registrations for writing more than one CAIB exam on the same day are NOT permitted.
The options available to write your exam are:
- IBABC In-Office
- IBABC's virtual proctoring service
- Educational institution -- accredited college or university
- Government exam centre (remote areas only)
- The brokerage office of an available Level 3 licensee
To arrange your exam sitting:
If you're writing the exam at the IBABC Office:
- Select "IBABC Office" in the Proctoring Option in the exam registration. (Proctor form not required)
- Once your exam registration has been processed, you will be sent a link to our booking calendar. Please arrive no more than 15 minutes early for your exam. Bring your login code and a piece of government-issued ID. Late arrivals will not be allowed to write and will be subject to a $75 deferral fee to reschedule.
In-office hours:
CAIB: Tuesdays 9 a.m. - 12:30 p.m. and Wednesdays 12 p.m. - 3:30 p.m.
Step 1 – Select Your Proctor
You must select and pay (if fees apply) for your own exam proctor.
- If you're writing the exam with IBABC's virtual proctoring service:
- Select "Online Proctor" in the Proctoring Option in the exam registration. (proctor form not required)
- Once your exam registration has been processed, you will be sent a link to Examity's exam booking calendar.
- If you’re writing the exam at an educational institution or government office, only the following people are accepted as exam proctors:
- Education professionals currently employed with an accredited university or college
- Government administrators.
- If you’re writing the exam at your brokerage office, only an active Level 3 licensee may proctor your exam.
- If you're having difficulty finding a proctor, click here for a list of available Level 3 licensees in various areas (fees may apply).
Your nominated proctor must complete the CAIB Exam Proctor Nomination & Policy Form. They should send it to us for approval as an email attachment (scanned PDF) at least three (3) business days before your chosen exam date. Our contact information is shown on the form.
A proctor code will only be sent to a valid business-email address that contains the proctor’s first name or initial, last name and the name of his/her place of employment. We will not accept info@abc.com or gmail, hotmail, etc.
Step 2 – Register for Your Online Exam
Click here to register for your online exam (provided by Captus Press) at least three (3) business days before your chosen exam date.
Once payment has been processed, you will receive an examination candidate code by email. You must have this code with you on the exam day to login in and begin your exam.
Your exam application will NOT be approved until both Steps 1 and 2 are properly completed in a timely manner.
When you write an exam:
- Take your candidate code and government-issued photo ID
- Be on time
- Respect IBABC’s rules and the exam location’s rules and policies
- The computer you use should be in a quiet, designated exam room and have a high-speed internet connection and an up-to-date web browser
Examinees caught cheating (sneaking in reference materials or mobile device, accessing the internet, talking during the exam, or looking at someone else’s exam) will be immediately disqualified from the exam, barred from writing any exam for one (1) year and will reported to the Insurance Council of BC.
Deferring an exam
- Contact the exam location you booked and tell them you want to change your exam date.
- If your exam proctor changes, complete a new CAIB Exam Proctor Nomination & Policy Form and email the completed form to scoles@ibabc.org.
Cancelling an exam
- Contact the exam location you booked and tell them you want to cancel your exam sitting.
- Send an email message to scoles@ibabc.org to say you’re cancelling your online exam.
A $75 cancellation fee will apply if your exam is less than 7 days away. You will be sent a link for payment. No refunds will be issued after 6 months from exam registration.
After a CAIB Exam
Your mark will be emailed directly to you within ten (10) business days after you write the exam.
All CAIB exams with marks between 55% and 59% are automatically remarked, free of charge, to ensure the accuracy of the result. This re-marking is done before marks are provided.
You will NOT be given a copy of your marked exam or an opportunity to discuss your exam answers with anyone.
Rewriting a CAIB Exam
If you don’t pass a CAIB exam, you may register rewrite it. Each time you rewrite a CAIB exam you must pay a fee of $195.
For it to be treated as a "rewrite" you must register within one (1) year of your previous attempt. All other exams are treated as “first-time” exams and are priced accordingly.
CAIB exam rewrites are subject to waiting periods, which depend on the number of times you've previously written the exam:
- For your second attempt, you may rewrite immediately (i.e., no waiting period).
- For your third attempt, you must wait at least one (1) month after your second attempt.
- For your fourth attempt and all other attempts after that, you must wait at least six (6) months after your last attempt.
- Waiting periods are NOT wiped clean at the end of a calendar year.
Challenging a CAIB-exam Mark
If you believe your exam mark is inaccurate, you can challenge the result by having your exam re-marked. To have your exam re-marked you must submit your request within five (5) business days after your mark is provided to you and pay a $75 remark fee.
Continuing Education Credits
If you’re currently licensed in B.C., successful completion of a CAIB exam will qualify you for continuing education (CE) credits towards your general-insurance licence, as follows:
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If you’re a new licensing applicant, neither CAIB 1 nor the Council Rules Course will qualify you for CE credits.
CAIB Licensing Qualifications |
Level 1 Licensing Qualification
If you have successfully completed CAIB 1 (or Fundamentals of Insurance), you must also complete the online Council Rules Course to qualify for a Level 1 licence in British Columbia (unless you qualify under the Reactivation Provision in Council Rule 2(19)).
Level 2 Licensing Qualification
After you've obtained a Level 1 license, you must successfully complete both CAIB 2 and CAIB 3 to qualify for a Level 2 license.
Level 3 Licensing Qualification
After you've obtained a Level 2 license, you must successfully complete CAIB 4 and the online Duties & Responsibilities for Level 3 Agents & Nominees in B.C. This along with other licensee requirements set out by the Insurance Council of B.C. will qualify you for a Level 3 license.
For information about the licensing process, please visit the Insurance Council of B.C.'s website.
CAIB Designation |
To obtain your CAIB designation, you must pass all four CAIB exams – CAIBs 1, 2, 3 and 4.
To maintain and display the CAIB designation next to your name in print – on your business cards, in your signature lines and so forth – you must be employed by a brokerage that's an IBABC member in good standing.
If you're not employed by an IBABC-member brokerage and want to maintain and display your CAIB designation, you must purchase an annual Designation Affinity Program membership.
Download and print a Designation Affinity Program Application/Invoice.
CAIB-Graduate Courses |
If you’ve completed all four CAIB courses and are interested in obtaining a higher designation, we recommend you enroll in the Canadian Professional Insurance Broker (CPIB) program.
Contact
Do you have questions about CAIB that aren’t answered above? Contact Susan Coles, scoles@ibabc.org.