Senior Insurance Advisor- Kelowna

Why BCAA?  

Feel proud of what you do and help shape the future of BC at a BC Top Employer. We’re driven by purpose – delivering peace of mind to one in three BC households with insurance, roadside assistance, auto repair, Evo Car Share and Evolve E-Bike Share. With a long history of keeping roads safe and giving back in ways that build stronger communities, we offer a wide variety of meaningful, rewarding careers that move BC forward. 

We are currently hiring a Senior Insurance Advisor based in our Kelowna location. 

As a Senior Insurance Advisor, you’ll build strong, trusting client relationships by helping our customers select the right mix of insurance products and services to meet their life’s events and future needs. Your commitment to deliver signature customer experiences enables BCAA to be the one of the most trusted organizations in British Columbia.? 


Who you are 

  • You see the big picture with a keen eye for the details. You exercise good judgment and make decisions based on risks, costs, and benefits. ?  

  • You work well under pressure. You balance multiple priorities and adapt quickly when things change. 

  • A problem solver who loves a challenge. Organized yet flexible, you thrive in a workplace where no two days are the same.  

  • A teammate who loves helping others and contributing to your community. Making a difference in someone’s day makes your day too! 


What you bring 

  • At least 2 consecutive years’ experience of?general insurance experience, including one year experience selling homeowners insurance.  

  • Level 2?Insurance license? 

  • Completion of?Autoplan?Essentials  

  • Limited history of Errors & Omissions and in good standing with the Insurance Council of BC 

  • Comfortable using technology, including basic knowledge of MS Office (Word, Excel, PowerPoint, Outlook)? 

  • Bonus qualifications! CAIB certification, experience using ICBC systems, and ability to speak other languages aside from English.  


What a typical day looks like 

  • Independently issue BCAA insurance products and services to current and new customers to meet their needs. You’ll help them secure and/or renew their policies by reviewing?current coverage and making recommendations.  

  • Collaborate with BCAA Support Teams and Underwriting to assess and recommend the right coverage for our customers. 

  • Achieve sales and productivity goals while upholding BCAA and?AAA/CAA?Member experience?goals and underwriting guidelines. 

  • Lead customer accounts and documentation, from processing payments to issuing new,?renewal, endorsements and cancellations for?Insurance policies, BCAA Memberships, and additional products and services.? 

  • Increase your industry knowledge and expertise towards becoming a team lead or people leader. You’ll participate in BCAA’s training courses, maintain annual licensing requirements and keep up to date with the latest processes, products and service offerings in the insurance industry in a supportive environment.  

?What we offer:   

  • Every day, our team members get to make a difference in the lives of British Columbians, our BCAA members and their communities. Having that kind of impact is exciting, positive and contagious. 

  • Career advancement and personal development programs are available to help you reach your full potential, no matter what that means to you. 

  • Quarterly incentives that recognize achieving team and individual sales and individual performance goals.

  • You’ll receive a wellness account and Flexfits Benefits Program to meet your unique lifestyle needs and a health care spending account to keep your body, mind and soul thriving. 

  • You’ll receive a competitive rewards package that includes salary, performance bonus programs, pension plan as well as other perks and programs to help build your personal wealth. 

  • You’ll become a BCAA member, with access to the great deals and discounts that go along with it. 

  • Remote workers who have a dedicated workspace are eligible for a one-time office set up allowance. 

  • We’re named one of Canada’s Top Employers for 5 years in a row with a constant focus on how to create a better workplace for all our team members. 

We’re always looking for amazing people like you. Apply today!  


BCAA is an Equal Opportunity Employer that’s committed to providing accessible, inclusive employment and we have a long standing partnership with Presidents Group which strives to increase employment opportunities for people living with disabilities championing more accessible, inclusive workplaces and raising awareness of accessible employment in BC. If you need individualized support through the application and recruitment process, please contact one of our People Services Managers at 

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