Assistant Manager

Why BCAA?  

BCAA has been recognized for the last five years as a Top Employer.  If you want to feel proud of what you do and help shape the future of BC, put your career in motion with BCAA.  With our corporate Head Office in Burnaby and over 29 service locations across BC, we offer a wide variety of job opportunities that provide meaningful work and together help us move BC forward. 

As an Assistant Manager of the Westbank Service Location you will play an essential role in supporting the growth and performance of one of BCAA’s dynamic business lines. Customer-driven and flexible you’ll inspire your team to achieve departmental objectives and be a source of building positive brand impressions and building long-last relationships.  


Who you are 

  • You have our Members’ best interests at heart, providing exceptional client relations and personalized service to meet their needs. 

  • You take joy in leading and mentoring your team members' growth and development.  

  • You are an effective team player that demonstrates flexibility and adaptability to changing work priorities and a wide range of organizational needs. 

  • You take the initiative for your development, staying current with the latest industry trends and products. 

  • You have strong competencies in financial and risk management and can multi-task in a high energy work environment.  

  • You’re enthusiastic about building BCAA’s profile by participating in community events and sustainability initiatives.  


During a typical day, you will:   

  • Guide and support your team to achieve the goals of our members while leveraging your insurance product expertise 

  • Lead financial growth and productivity goals through acquisition and retention of new business 

  • Measure and optimize staffing levels by analyzing business requirements, productivity and workflows 

  • Develop action plans to ensure audit and underwriting standards are upheld to minimize risk and limit potential for errors and omissions 

  • Establish other disciplined risk management practices through ongoing document review 

  • Maintain working knowledge of all BCAA Membership and insurance manuals from best practices, standards, and policies.  


What you bring 

  • Post-secondary diploma or degree in marketing or business, along with a minimum four years’ insurance experience. 

  • At least two years of supervisory or management level experience in financial or sales environment (or an equivalent combination of education and experience) 

  • Exceptional analytical and problem-solving skills to meet and exceed sales targets.

  • Limited history of Errors & Omissions and solid understanding of BCAA’s business.

  • Comfortable using technology, including working knowledge of MS Office. 

  • Bonus qualifications! Multi-lingual to support specialized market demographics.  


What we offer:   

  • Every day, our team members get to make a difference in the lives of British Columbians, our BCAA Customers and their communities. Having that kind of impact is exciting, positive and contagious. 

  • Career advancement and personal development programs are available to help you reach your full potential, no matter what that means to you. 

  • Incentives that recognize achieving team and individual sales and individual performance goals 

  • You’ll receive a wellness account and Flexfits Benefits Program to meet your unique lifestyle needs and a health care spending account to keep your body, mind and soul thriving. 

  • You’ll receive a competitive rewards package that includes salary, performance bonus programs, pension plan as well as other perks and programs to help build your personal wealth. 

  • You’ll become a BCAA member, with access to the great deals and discounts that go along with it. 

  • Remote workers who have a dedicated workspace are eligible for a one-time office set up allowance. 

  • We’re named one of Canada’s Top Employers for 5 years in a row with a constant focus on how to create a better workplace for all our team members. 

We’re always looking for amazing people like you. Apply today!  


BCAA is an Equal Opportunity Employer that’s committed to providing accessible, inclusive employment and we have a long standing partnership with Presidents Group which strives to increase employment opportunities for people living with disabilities championing more accessible, inclusive workplaces and raising awareness of accessible employment in BC. If you need individualized support through the application and recruitment process, please contact one of our People Services Managers at

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